WINKELMANDJE
Uw winkelmandje is leeg
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\n\tStep One: Finding an item and adding to your shopping bag\n\t
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\n\tStep Two: The shopping bag\n\t
\n\t\tWhen you've finished shopping, click the shopping bag icon found on each page. The shopping bag is where you check if the products in your bag are correct, and have the option to change the quantities you're ordering. To continue to purchase, click the checkout button.\n
\n\tStep Three: Order details\n\t
\n\t\tThe next page will ask you to sign in, or register (if you have not already done so), and then provide billing and delivery address details. If you have already saved these in your Account Profile you won't have to fill them out again. Here you will also have the option to gift-wrap your order.\n
\n\tStep Four: Confirmation\n\t
\n\t\tOnce you've confirmed your order you will see a confirmation page that gives you your unique reference number and the total sum deducted from your credit or debit card account. You can print this page for your reference, or alternatively wait until you receive this information in an order confirmation email. The email will show all details of items purchased, delivery addresses, delivery options and packaging options, which you can keep for your records. If you have any questions, please call Customer Services on +3228085099.\n
\n\t\tClick on the shopping bag icon to display your shopping bag with the list of the items selected for purchase, the selected quantities of each, and the total cost of the purchase. You may remove items or change the quantities ordered in this area. \n
\nIf you wish to delete an item in your Shopping Bag, simply go to “View Bag” and select the \"Remove\" link below the product name. The item will be removed from your shopping bag.
","inLanguage":"en-BE"},"inLanguage":"en-BE"},{"@type":"Question","@id":"https://www.jomalone.eu/be/en/customer-service/shopping-online#question-4","position":4,"name":"Optimal Monitor Settings ","acceptedAnswer":{"@type":"Answer","text":"This site is best viewed with Internet Explorer 7.0 or higher and a minimum monitor resolution of 1024 x 768.
\n\tPlease note that monitors display colours differently based upon their settings.
Our site works best with Internet Explorer 7.0 and above on PCs.
\n\tWe also support Firefox 3 and above for PCs and MACs, Safari 2.0.4 on MAC only and Google Chrome.
At Jo Malone™ Online, we understand how important security is to you and we are committed to making your internet shopping a positive experience. We assure you that any transactions that you make and any personal information you give us is secure.
\n\tWhen you place an order at jomalone.eu, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date.
In order for encryption to take place, your browser must have the SSL protocol. The browsers that have this software include the following:
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\n\tTemporarily Out of Stock
\n\tIf a basic stock item is unavailable on jomalone.eu it will show as out of stock, and you can request to receive an email when the product comes back into stock. \n
\n\tAlternatively, you can visit one of our Jo Malone™ boutiques. Please click here to find your nearest store.\n
","inLanguage":"en-BE"},"inLanguage":"en-BE"},{"@type":"Question","@id":"https://www.jomalone.eu/be/en/customer-service/shopping-online#question-8","position":8,"name":"Maximum Purchase Policy","acceptedAnswer":{"@type":"Answer","text":"Unfortunately, we have to limit orders to eight (8) pieces of the same product and fourteen (14) pieces of the various products per order. In addition, we must limit orders to three (3) orders per customer per day. If you have any questions, give us a call on +3228085099 or contact us and we will be happy to help.
","inLanguage":"en-BE"},"inLanguage":"en-BE"},{"@type":"Question","@id":"https://www.jomalone.eu/be/en/customer-service/shopping-online#question-9","position":9,"name":"Complimentary Gift Wrap Service ","acceptedAnswer":{"@type":"Answer","text":"\n\tWhether a treat for yourself, or a gift for a loved one you can choose for your order to arrive wrapped in the iconic cream box tied with the black ribbon. \n\tYou can do this at the checkout process. \n\tFind out more about The Art of Gift Giving here.
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The following Credit/Debit cards are accepted for payment:
\nWe’re sorry, we do not accept:
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Important information:
\n\tFor your security and to avoid any fraudulent transactions, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.